Frequently Asked Questions

You can browse our product catalogue on our website and contact us directly at info@bonus-opportunity.com to place your order. Our team will guide you through the process and confirm availability, pricing and delivery options.

We deliver across Portugal and throughout the European Union. If you are unsure whether we ship to your location, please contact us and we will do our best to accommodate your needs.

Delivery times vary depending on your location. Within Portugal, orders are typically delivered within 2–4 business days. For EU destinations, please allow 4–10 business days. You will receive a confirmation email with tracking information once your order has been dispatched.

Yes. Once your order has been dispatched, you will receive an email containing a tracking number and a link to follow your shipment in real time through our carrier's website.

We offer a wide range of computer accessories including gaming and office mice, mechanical and membrane keyboards, headphones and headsets, desktop speakers, USB hubs, cables and various other peripherals to enhance your workstation or gaming setup.

Yes. All products sold by BONUS OPPORTUNITY carry a minimum two-year legal guarantee in accordance with EU and Portuguese consumer protection law. If you experience any issue with a product, please contact us and we will arrange a repair, replacement or refund as appropriate.

Most of the accessories we carry are compatible with both Windows and macOS, as well as Linux systems. Product compatibility details are always provided in the product description. If you have a specific compatibility question, feel free to reach out to us before ordering.

Under EU consumer law, you have the right to return any item within 14 days of receipt without providing a reason. The product must be in its original, unused condition and in its original packaging. Please contact us at info@bonus-opportunity.com to initiate a return.

Once we have received and inspected the returned item, we will process your refund within 14 days. The refund will be issued using the same payment method you used when placing the order.

We are sorry to hear that. Please contact us at info@bonus-opportunity.com within 48 hours of receiving your order, including your order number and photos of the damaged or incorrect item. We will resolve the issue promptly at no additional cost to you.

We accept the most common payment methods including major credit and debit cards. All transactions are processed securely through our trusted third-party payment provider. We do not store your card details on our servers.

Yes. Our website uses SSL encryption to protect your data in transit, and all payments are handled by a certified and secure payment gateway. Your financial information is never stored on our servers.

All prices on our website are displayed in Euros (EUR) and include applicable VAT as required by Portuguese law.

You can reach us by email at info@bonus-opportunity.com. Our support team is available Monday to Friday, 9:00 – 18:00 (WET/WEST). We aim to respond to all enquiries within one business day.

Yes. If you have any difficulties setting up or using a product you purchased from us, our team is happy to assist. Please send us an email with your order number and a description of the issue and we will get back to you as soon as possible.